Clinical Quality Measures

Patient care and quality are of the utmost importance to STAT.  STAT EMS monitors and measures clinical data such as Intubation rates, Intravenous Access, patient care documentation, stroke care, cardiac arrest analysis, patient assessment practices, and federal compliance to long term patients. 

This and other data is collected, measured, and published each month to its staff and is shared with CAAS (Commission on Accreditation Ambulance Service) to ensure proper and transparent oversight meets national accreditation standards.


      STAT EMS Response Times in your

contracted community


Community Location           Fractile Life Threatening Response Time

    Fenton City                      5 minutes 29 Seconds             92.3%


Response times begin from the moment the call is received and STAT EMS unit arriving at the scene.                                                                                                       

Standards for life threatening emergency response time for many urban areas is:

8 minutes 59 seconds 90% of responses



What customers and clients are saying about STAT EMS!

Wellbridge (SNF) - Genesee County

"Prompt and great service, always willing to accept last minute calls and customer service reps are fabulous"

Willowbrook (SNF) - Genesee County

"STAT EMS is the best service we have ever experienced. They are consistent and always there for our patients"

Kith Haven (SNF) - Genesee County

"Easy to work with, accepts last minute appointments, and the staff is great to work with"

Private Citizen - Saginaw

"MMR must dispatch STAT EMS to emergency calls in Saginaw.  MMR is violating State and Federal Law and people are waiting unnecessarily for emergency services from MMR and it will cost people's lives" - John, Bridgeport, MI

Avista Care (SNF) - Saginaw

"Ambulance and wheelchair staff always professional and courteous to our patients and our staff. Absolute pleasure and we can't thank STAT enough for all they do "